Privacy Policy

Privacy Policy

At Spin Dragons Casino ("we" or "us"), we take your personal data seriously. This policy sets out how we collect, process, store, transfer and use your information.

What Information Do We Collect?

When you sign up for an account with us or place a bet, we collect certain types of information about you:

1. Personal Details: Full name, email address, date of birth and physical address.
2. Account Data: Username and password details used to access your account.
3. Transaction Records: Banking information, including credit/debit card numbers, bank sort codes and mobile banking identifiers for payments into or out from our system.
4. Gameplay and Technical Activity: Device data (including IP addresses), operating systems, browsers and game performance records.

How Do We Use Your Information?

1. Registration and Account Management: To create and manage your user account, including storing and updating details, verifying age and residency, enforcing account restrictions and facilitating communications.
2. Transaction Processing and Banking: For processing deposits, withdrawals, transfers and other financial transactions, managing your bankroll and maintaining accurate records of monetary transactions.
3. Gameplay Analysis and Personalization: To offer personalized gameplay experiences based on analysis of historical game data, predict player behavior and optimize our service offerings for more enjoyable gaming sessions.
4. Security Monitoring and Risk Management: For fraud prevention, security incident response, protecting against non-legitimate actions or abusive users.

How Do We Share Your Information?

We may disclose your information to:

1. Our trusted third-party payment providers (to facilitate financial transactions) with an express understanding that they will protect the confidentiality of your data.
2. Gaming regulatory authorities as necessary for compliance and monitoring purposes, including audits by independent auditors.
3. Auditing firms to verify our compliance with applicable laws and industry standards.

How Is Your Data Protected?

To ensure secure handling of your personal information:

1. Encryption: We employ Secure Sockets Layer/Transport Security Layer (SSL/TLS) encryption technologies on the site, limiting access to sensitive data.
2. Access Control: Only authorized personnel have access to your account details or other confidential materials.

Data Retention Policy

We maintain your information for as long as necessary for our legitimate business purposes and comply with relevant laws governing record retention periods (including 5 years for most player interaction and transaction records).

Your Rights under the GDPR and Data Subject Access Requests:

In accordance with Article 15 of Regulation (EU) No. 2016/679, you may:

1. Request access to your data.
2. Demand rectification of any incorrect information stored by us.

For these purposes or for exercising other rights granted to you by applicable law, kindly contact our Data Protection Officer at [email protected]

Changes and Updates

Please be aware that this Privacy Policy will evolve with changes in regulation and operational requirements; such updates are effective from the time of posting on our website unless otherwise indicated.

If you have any questions about this privacy policy or its implications for your rights, feel free to contact support at [email protected].